Client Stories and Testimonials!

 

“Your company supplied a trainer this past Monday to conduct our annual CPR training. The instructor was very efficient and pleasant. Two days after this training, we experienced a choking incident where the CPR training most likely saved a life. Please see the “Near Miss Report” from the Captain of the R/V Lake Guardian.  Too often in life all we hear is bad news. I thought I’d send along some good news for a change. Thank you for your service and we’ll do business again in the future.”
Cetacean Marine Companies

1/27/2018  Athletico Center for Sports, Camps, and Events Northbrook, IL
A 16-year-old male travel soccer player collapsed onto the field during competition.  Spectator pediatrician Dr. Rebecca Newman of Glenview dashed onto the field to help. She reported no femoral pulse/no carotid pulse and began chest compressions.  Former firefighter Athletico Center General Manager Dana Plotkin (CPR/AED certified) performed mouth-to-mouth resuscitation, and Operations Director Tania Nightingale (CPR/AED certified) applied AED delivering 3 shocks.  Spectator Sarah Agne, Athletico Physical Therapy Regional Manager, was standing by to offer additional assistance as needed. Northbrook Fire Rescue was summoned and took over CPR/AED upon arrival.  Patient was transported by ambulance to Glenbrook Hospital, and then, to Lutheran General Pediatric ICU.  Patient regained consciousness the next day (see photo below) and is being transferred to a pediatric cardiac institute for further study.  Chief Alan Lermer and Citywide CPR trained Athletico Center staff and helped develop the emergency plan.
Dana Plotkin I Athletico
 Watch the news story on Chicago’s NBC!>

Good morning!  I wanted to share with all of you an incident that happened at one of our locations last week.  CPR was performed and the AED was used. This is a great story because it has a lot of positives, most importantly the saving of a life…   The AED was well-equipped. It was in great working order and the bag of supplies was also readily available. The responders took turns performing CPR.   When the AED was attached to the patient, it functioned extremely well. The prompts were clear and helpful. In addition, during the hands on training this site completed, this scenario had actually been played out, so kudos to the Citywide CPR instructor as well.
I wish I could say that all events end like this, but sadly, we know that to not be true.  To no fault of ours, we are at the mercy of heart attack statistics. However, regardless of the outcome, we can always celebrate the success of the process. We can celebrate that we have outstanding associates who are willing to help strangers.
Michele Willems I Schneider

Hello,  On August 20th, I took the CPR AED and First Aid class with instructor Laura Ludford. I decided to take the class just to have the knowledge and skills in case I would need it someday.   Yesterday, my sister began to have a seizure. I remained calm and jumped into action to help her. Quickly, I applied the skills and followed the steps I learned from Laura’s class. As I was helping my sister, I instructed my niece to call 911 in a loud and clear voice. My father,  mother and brother were also there but they all panicked and my mother began to cry. I realized they were going to be of little or no help. For this reason I turned to my niece to help me out. My niece was very scared of seeing her mother this way but she took action and called 911 as I instructed. Soon after, the paramedics arrived and took over.  I never expected this kind of situation to happen and I don’t think anybody does but I’m very happy that I took the course. It all happens so fast and being prepared is the key to help someone in need. The class helped me understand the situation to take action and help instead of just standing there watching in panic. Laura is an amazing instructor and I’m very thankful with her for teaching me all of this. Her experience and knowledge made it easier for me to understand the class. I had never taken this kind of class before. As I was helping my sister, I remembered Laura’s voice on my head saying “Call 911!”  
In conclusion I just want to say thank you for the course and thanks to Laura for being a great instructor. I told my family and friends that I was able to help because I took the course and highly recommended taking it.
Abel Valle I Citywide CPR Open Enrollment Class

Hello,  Just wanted to take some well deserved time to thank and compliment the staff and especially Ben the instructor for my course yesterday. I’d say I’ve been part of a team on over 2,000 rapid response or code situations. Ben kept it hands on and practical. Taking into account we had some first time new students. He went through the steps over and over until people just did it. When you can just do it, then you know they have it. He explained what not to do in a practical manner and took the time to explain what should be done all the more. He did a wonderful job and no doubt in my mind it will save that life that could’ve been lost. Great job on the class and to citywide for hiring people like Ben.
Thank you! Sincerely,
Brian P. Borger RCP (RRT-CPFT) I Dupage Medical Group

In August 2017, I was running the Border Wars 5k along the Kenosha Wisconsin lakefront. Less than a mile into the race I noticed a large crowd standing around a fellow runner who was on the ground. My curiosity grew so I picked up my pace. As I drew closer I quickly realized that this wasn’t your typical running injury.  I saw a woman performing CPR and my run quickly turned into a sprint.
When I arrived on the scene I identified myself as being trained in CPR and immediately questioned the crowd asking if 911 had been called. They had. I looked around hoping to identify an obvious place where an AED might be located. There was none. According to bystanders he had been down for 2 minutes and the woman who was performing chest compressions was starting to tire, so I jumped in.
My years of CPR training kicked in as if I were on autopilot. I felt for a carotid pulse and there was none. I began cycle after cycle of chest compressions. A bystander was timing the event and was calling out, “3 minutes… 4 minutes… 5 minutes…” I knew time was ticking away, but I wasn’t going to stop until the paramedics came to take over.
From the time he collapsed to the time the paramedics arrived it was 7 minutes. Thanks to the fast action of trained people, he received CPR for those 7 minutes. I witnessed the paramedics shock him twice before they brought him to the ambulance. I was told that when the ambulance arrived at the hospital he was alert and talking to the paramedics. I was so relieved and thought to myself, “We did it! We saved his life!”
I am so thankful for the recent training I received from Citywide CPR. I can only hope that others see the value of learning CPR as well. It’s a skill that you hope to never need, but one that you will be thankful to have if ever you find yourself in an emergency! And who knows, maybe someday you’ll play a part in saving someone’s life too!  
Six months later I had the pleasure of meeting that man, Luc Bernard, who I’m pictured with here.  
Janet Freeman
Click here to read about this save featured on the Kenosha News website.
http://www.kenoshanews.com/news/local/border-war-racers-rescue-heart-attack-victim/article_a36b7432-38ba-565b-acd0-ea4536526d46.html