Citywide CPR – FAQs

Do you offer online classes?

Online courses with in-person skills testing is blended learning. We offer American Heart Association online courses. Students who wish to take CPR and AED training, First Aid Training, professional level CPR training (BLS) and more, can complete all course work online at work or at home and then come to one of our Citywide CPR American Heart Association training sites for a skills test. This is a terrific option for anyone needing the flexibility to complete their CPR training and receive an AHA certification card.

How can I reschedule if I missed a class?

You can certainly reschedule any CPR training class. A $20 fee will apply. You can review our refund policy on our website for information with different scenarios.

How can I pay for a class?

You can pay for any CPR training class directly on our website. After you’ve selected the most convenient course location for your CPR certification, you’ll be taken to a page with course options. Choose your course and you can pay via credit card. Registration and payment guarantees you will have a seat in the class.

How do I register and pay?

If you need to have a CPR certification, it is very easy to register directly on our website. Just click “find a class” at the top of our home page and you’ll be taken to a registration page. Alternatively, you can email us at or call us at 866-757-5453 and a Citywide CPR staff member will assist you with your CPR certification questions.

Is there a test at the end of class?

There is no test given for those taking CPR training, AED training, First Aid training. However, there is a test for our professional level CPR training courses such as BLS, ACLS and PALS.

Do I need to purchase a book?

Books are required for healthcare providers who take the professional level CPR training (BLS). The books are offered during the registration process.

What should I bring to class?

For any type of CPR training, it’s best to wear comfortable clothing, as you will be moving from one area to another to practice the hands on training.

For how long is my certification card valid?

CPR/AED American Heart Association (AHA) certifications last 2 years.
BLS (AHA) (professional level CPR training) certifications last 2 years.
First Aid (AHA) certifications last 2 years.
Bloodborne Pathogenstraining certifications are good for 1 year.

How long are classes?

Our CPR and AED training courses last approximately 3 hours. Our CPR training for healthcare providers (BLS training) will last approximately 4 hours. We also offer convenient online CPR training. This is a great way to get your CPR certification, where the class content is learned right in your own home. To find out if an online CPR certification is right for you, just send us an email ( or give us a call 866-757-5453.

What about parking?

All locations have parking available. Most locations offer free street parking and others might charge. For a precise answer, it would depend on the location you’ve chosen to have your CPR training. You can then call the main number and from there you will get an exact answer.

Where are your classes held?

Our CPR training courses are held in various locations around the country. On our homepage click “find a class” where you can see all our locations listed.

Who should take the CPR/AED course?

Teachers (clear credentials), summer camp counselors, coaches, fitness instructors for ACE exams, foster care, social workers, maritime (US Coast Guard approved) nannies, parents, grandparents, babysitters, construction workers, & general workplace.

Who should take the BLS (Basic Life Support) for Healthcare Providers course?

Doctors, nurses, nursing students, CNAs, nursing assistants, dentists (CE credits provided by CA Dental Board), physical therapists, physician assistants, massage therapists, EMTs, paramedics, phlebotomists, lifeguards, fire fighters, medical & healthcare professionals & anyone going into the medical or healthcare field or any type of medical school.

What is the best way to reach a live person for help?

Citywide has staff available to answer your questions every day of the week. Our main line is 866-757-5453. You can also send us an email at There, someone will be sure to help you as soon as it is possible.

Are your classes American Heart Association?

Yes. Citywide CPR is a training site for the American Heart Association and we offer courses nationwide.

Do you offer onsite CPR training for our workplace?

Yes. We offer onsite training at your workplace to accommodate your CPR training needs and requirements. Our onsite CPR training courses have flexible scheduling during the daytime, evening and weekend hours. Citywide CPR has accreditation through the American Heart Association, Emergency Care and Safety Institute and Health and Safety Institute.

What types of classes do you offer?

We have class options for CPR training, AED training, CPR for healthcare providers (Basic Life Support Certification) First Aid training, OSHA, Bloodborne Pathogens and more. These classes can be used for initial or renewal certifications. We are a CPR Training Site for the American Heart Association and offer courses nationwide. You can view all of our nationwide locations here.

Is Citywide CPR an accredited organization?

Yes. Citywide CPR is an authorized American Heart Association Training Site. The CPR training certification card you receive will be from the American Heart Association. We are also CPR Training Center for American Safety and Health Institute and Emergency Care and Safety Institute.

Where is your home office and how long have you been training CPR?

Our office is located at 2700 Patriot Boulevard, Suite 250, Glenview IL.,60026. Citywide CPR instructors have been training CPR for over 25 years. Our company was established in 2005, with experienced instructors, who are currently working in the emergency/safety field.