Refund Policy

If you registered and paid for a CPR training class, Citywide reserves a seat for you. This guarantees that you will be certified and that you will receive your certification card. We do not issue refunds if you cancel or do not attend the course. In these cases, you forfeit your payment. If on the other hand need to reschedule a CPR training class, we can certainly accommodate you and help you get into the next CPR training class available.

If you registered and paid for a CPR training class but can’t make that particular date or time, you will need to simply make a written request. Requests must be made in writing, emailed to, for our documentation purposes. You may reschedule only once. A $20 rescheduling fee applies.

Late Policy
No late admittance will be allowed.
CPR training begins the moment the instructor begins his/her lesson.
You must make a request to reschedule in writing.
A $20 rescheduling fee applies. *See Rescheduling for details.

Replacement Cards
BLS Provider Replacement Card is $10.
Heartsaver Replacement Card is $20.

Citywide CPR reserves the right to cancel classes at anytime, due to low enrollment and/or any unforeseen events. In those unlikely events, we will make every attempt to contact you. Participants in these courses will be given the option to reschedule or receive a full refund.